We know you’ll love our products! But sometimes unexpected things happen and you might need to return something.
We got you, Mama!
You can return any unopened items within 60 days of purchase. Contact us for instructions! You will be responsible for shipping charges on the return package. (We can generally get cheaper shipping rates than what the post office offers, so if you'd like us to send you a return label and deduct the amount from your refund, let us know.) Refunds will be processed when the return package has been received.
If you’ve opened and tried the products and are unhappy with your purchase, please contact us so we can find a fair solution.
If something has arrived damaged or missing, please let us know so we can fix it fast!
Shipping
Most orders ship within 1-2 business days unless there is a backordered item or we're experiencing a high volume. We offer reliable shipping through USPS and FedEx 2-Day Express, and occasionally, for larger orders, FedEx Ground. You will be supplied a tracking number for your order and can follow its progress to your location online. We cannot be responsible for damages that occur in shipping, however, we package our shipments very carefully to avoid problems. If you have a question about your order, please don't hesitate to contact us.
Note about FedEx 2-Day Express:
FedEx 2-Day Express does *not* count weekend days (Saturday and Sunday) in their two day service. So something shipped with this service on Thursday would arrive on a Monday.
Standard shipping typically takes 3-5 days. However this is not a guaranteed transit time by USPS.
International Orders: First Class Mail is not trackable, not guaranteed and not insured. International First Class Mail takes 2-5 weeks. Priority Mail Small Flat Rate is an expected 6-10 day delivery time, is also not insured and not trackable. Priority Mail is an expected 6-10 day delivery time, has limited insurance, and is trackable. Express Mail is 3-5 days, trackable, and insured. We are not responsible for lost or damaged goods or orders; all claims must be handled directly through US Postal Service. Transit times are in addition to customs processing. You may be subject to duties charges. Shipping rates for some countries outside US and Canada will not be calculated at checkout, and you will be charged separately for your shiping method of choice. We reserve the right to cancel any order.